9 general skills or competencies (Job family competencies) for Traffic Supervisor
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains the operations protocols to be able to contribute to its goals and objectives.
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Level 2 Behaviors
(Light Experience)
Gathers insights to support the continuous improvement of business operations.
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Level 3 Behaviors
(Moderate Experience)
Submits regular operations performance reports to evaluate the production performance.
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Level 4 Behaviors
(Extensive Experience)
Partners with the operations management team to ensure various plans are executed as designed.
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Level 5 Behaviors
(Mastery)
Establishes strategies to drive effective operations management and improve company profits.
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Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Cites examples of guidelines and best practices for safety management.
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Level 2 Behaviors
(Light Experience)
Assists in developing safety management plans and strategies focused on eliminating risks and hazards.
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Level 3 Behaviors
(Moderate Experience)
Conducts task analysis to define safety management training needs for employees.
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Level 4 Behaviors
(Extensive Experience)
Adheres to safety management standards to maintain a compliant work environment.
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Level 5 Behaviors
(Mastery)
Champions the implementation of success-driven risk management initiatives that ensure employee safety.
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8 soft skills or competencies (core competencies) for Traffic Supervisor
Skill definition-Aligning business processes with customers’ goals and expectations.
Level 1 Behaviors
(General Familiarity)
Cites different customer preferences and requests to configure products to customer liking.
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Level 2 Behaviors
(Light Experience)
Applies the principles of maintaining a customer-focused environment to meet service standards.
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Level 3 Behaviors
(Moderate Experience)
Audits the services provided to clients to ensure they meet client needs.
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Level 4 Behaviors
(Extensive Experience)
Anticipates clients' upcoming needs and concerns to prevent potential issues.
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Level 5 Behaviors
(Mastery)
Champions new tools and techniques for anticipating clients' upcoming needs and concerns.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
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Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
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Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
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Summary of Traffic Supervisor skills and competencies
There are 0 hard skills for Traffic Supervisor.
9 general skills for Traffic Supervisor, Operations Management, Safety Management, Delivery Management, etc.
8 soft skills for Traffic Supervisor, Customer Focus, Planning and Organizing, Leadership, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Traffic Supervisor, he or she needs to be proficient in Customer Focus, be proficient in Planning and Organizing, and be proficient in Leadership.